所以现在是：
A) 我该怎么保留我现有的顾客。
B) 我该怎么和竞争者竞争抢夺想买却还没决定向谁买的顾客。

这两个是一个企业生存的基本法则。

有趣的是接下来的这两个：
C) 我该怎么争取在边缘的顾客，那就是那些有其他选择，可以不向这个行业任何一个公司购买的顾客。
D) 我该怎么制造需求，让那些压根儿这辈子从来没想过购买的人，向我购买。

做生意，向来就是个深奥的学问。

I don't like the Trillian's appearance so I emailed their customer service and told them I hate it.

"Hey, I prefer a simpler graphical layout, with no gradient of color.
From all the themes provided there, I can't pick a suitable one.
They're too complicated while I prefer something simple and nice.

Hope you take this seriously."

------------------------------

Woo, they actually replied me.

每天当我抬头看见那个：
"What are you bringing to the people?"

我便会让自己的微笑更真实一些。
让自己的价钱便宜一些。
让自己对金钱看开一些。

是吧，想一想。
我真的带给了他们很大的价值。

每天当他们经过我的小店铺，他们都会停下来凝望我写出来的价格表。
那一串原本毫无意义的数字，对他们来说，却是一种复杂且深切的情感。
那代表了一个希望，代表了家。

如果你问我去了槟城读书学到最有用的学问是什么，我会说，是寻找廉价的快乐。

快乐可以很简单，也可以很廉价，甚至免费。

在那间森林大学遇到的朋友都教会我这一点。
一个人之所以不快乐，是因为被心中的贪婪和欲望所控制。

很多人都选择以金钱和物质上的享受来弥补这不快乐，却毫无意识到其实这样反而会挖出更大的贪婪。
因此我发现，唯一让自己快乐的方法，就是完全杜绝心中的贪婪。

Smartphone最讽刺的一点就是，虽然它是个非常棒的潮流货品，但它却也同时就快走上科技的瓶颈。

越快的处理器，越大的RAM，越快的无线，越大的荧幕，都需要越大的电能。

据我所知，当世界各个技术都不断提升的同时，却只有电池的技术迟迟得不到进展。
比较第一代的Laptop电池以及最新一代的电池，你会发现它们几乎是一样的。

最新一版1GHz的HTC Evo 4G，竟然在3小时的使用后断电。
这成了一个非常严重的工程问题。

When Airasia says "Everyone can fly", I finally have the vision of what Malaysia is.

The only way to derive a big value in Malaysia is by doing something real nasty.

Woo, so I have worked 30 days without a single ponteng.
Yeah yeah, give a big clap to whowe.

Everything from now will be a bonus to my life.

Competitors will start taking me seriously from now on.
The market will soon get more saturated and nasty.

This just means that I have to do more thinking, observation and analyzes.

I think I still enjoy very much of what I'm doing.

Maybe I'm lucky, yes.
But I gotta keep moving forward at a faster pace.

It'll be a brand new start on tomorrow.

I've decided to make it as my personal religion.

Yes, I have sticked these short notes beside my computer screen so I can remind myself over and over again until it becomes a part of me.

It's important to ask yourself why and it's important to remember the reason.

The less you think about yourself, the more you gain in life.

Most of the time I use blogging to solidify my thinking, and to cheat myself into doing something that I don't have the confidence to do.

Yeah, law of attraction as you name it.

I have created some kind of principles or rules for myself to follow before I stepped out to the real world.

One of it is to always make the bet if the odd is on my side.

Yeah, it's always easier to say than to do.

I actually hesitated as I started to put in the opportunity cost and all the craps I might lose if I fail.

People asked me why I would waste my engineering knowledge by doing something that has no relation with my field at all.

I told them I'm looking at the fusion of engineering and business.
One day I would venture a business that would use the business and engineering knowledge intensively to create a real huge value.

But of course, that's a vision too far away.

So now I'm back to the harsh reality I'm facing, and I'm taking the challenge to solve my own business's problem.

I have a sounded plan.
It's a big leap to the future.